Casefile by Fat Genie

Start with the complaint as it really is.

Casefile helps turn scattered energy-complaint paperwork into a clear record you can check.

Put the story, dates and documents into a clear order before deciding what to send.

Check the timing first so you know whether the next step is available.

Casefile prepares a structured complaint pack for you to review and send yourself.

Still being tested

The deadline checker remains available, but new customer accounts and paid complaint packs are not open.

Casefile provides information and case preparation. It does not give legal advice, act for you or contact your supplier.

My energy complaint has become a mess of bills, emails and dates.